Q:
Utopia Silver,
I live in Massachusetts where it often gets below freezing. I hesitate to order CS because it might freeze in the delivery trucks or in their warehouses. What to do? I understand CS is ruined if it freezes.
Lu in Massachusetts
A:
Hi Lu,
Freezing can be a problem with nano-particle colloidal silver using UPS since their trucks and facilities aren’t heated, so we try to use USPS to cold areas instead. We do put heat packs in the packaging to reduce the possibility of freezing.
If it freezes, we will replace it for you.
Ben in Utopia